SISI NECKLACE

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Ex: Shipping and return policies, size guides, and other common questions.

ORDER PROCESSING

Kindly allow between 1 and 3 days for us to process your order. Once your package is dispatched, we will provide you with tracking details. Be advised that the processing timeline may extend during sales events or new releases due to a surge in orders.

 

GLOBAL SHIPPING

A standard flat rate of 15$ applies to all international orders. Shipping is complimentary for orders above 150$.

Please be aware: Any customs or import duties levied by the recipient's country are borne by the buyer. It's essential for buyers to be aware of and handle these additional charges.

 

RETURNS AND EXCHANGES

If you're considering a return or exchange of an item in its original state, kindly contact us at amissdesign@gmail.com within 14 days of receiving your merchandise. Ensure your email subject reads "EXCHANGE REQUEST" followed by your order number. Our team aims to provide guidance within 72 hours.

For returns, please use your local postal service and forward your package to:

A'MISS -

Bergson 7

Tel Aviv, 6910607

Israel

It's important to note: For international returns, customers bear the cost of return shipping and any applicable reverse duties & taxes. For security, consider insuring your package and share the tracking details with our customer service at amissdesign@gmail.com

Upon receiving and inspecting the returned items at our facility, refunds will be initiated. Expect a processing time of 7-10 days for the refund to reflect in your original payment mode.